Privacy policy
Last Updated: July 29, 2026
This Privacy Policy describes how The PrimeMade ("we," "us," "our") collects, uses, and shares information about you when you visit or make a purchase from theprimemade.com (the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy.
Information We Collect
When you visit the Site, browse products, or place an order, we may collect the following types of information:
Personal information you provide directly: name, email address, billing and shipping address, phone number, and payment details (processed securely by our payment providers; we do not store full card numbers).
Automatically collected information: IP address, browser type, device information, pages visited, time spent on pages, and referring website, collected through cookies and similar tracking technologies.
Order and account information: order history, products viewed or purchased, and communications with our customer support.
How We Use Your Information
We use the information we collect to:
Process and fulfill your orders, including shipping and payment processing Communicate with you about your order, account, or customer service requests Send you marketing emails or promotions, where you have opted in (you may unsubscribe at any time) Improve our Site, products, and customer experience Detect and prevent fraud, abuse, or security issues Comply with legal obligations
Cookies & Browsing Data
We use cookies and similar tracking technologies to recognize your browser, remember your preferences, and understand how visitors use our Site — including which pages are viewed, how long you stay, and what you click. This helps us improve site performance and tailor content. You can control or disable cookies through your browser settings, though some features of the Site may not function properly if cookies are disabled.
We may also use third-party analytics and advertising tools (such as Google Analytics or Meta Pixel) that collect browsing data on our behalf. These providers may use this data in accordance with their own privacy policies.
How We Share Your Information
We do not sell your personal information. We may share your information with:
Service providers who help us operate the Site and fulfill orders, such as Shopify (our e-commerce platform), payment processors, and shipping carriers Analytics and marketing providers, to help us understand Site usage and improve our marketing Legal authorities, where required to comply with the law, respond to legal process, or protect our rights
Your Rights
The PrimeMade currently ships only within the United States. If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to:
Know what personal information we collect about you Request deletion of your personal information Opt out of the sale or sharing of personal information (note: we do not sell personal information) Not be discriminated against for exercising these rights
Residents of other U.S. states may have similar rights under applicable state privacy laws.
To exercise any of these rights, please contact us using the information below. We may need to verify your identity before fulfilling certain requests.
Data Retention & Security
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to comply with legal, accounting, or reporting requirements. We use reasonable administrative and technical safeguards to protect your information; however, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
The PrimeMade Email: info@theprimemade.com Address: 656 Spar Dr, Redwood City, California 94065, United States Phone: +1 (424) 506-5719
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy.
Note: This document is a general template and does not constitute legal advice. Please have it reviewed by a qualified attorney familiar with U.S. privacy law before publishing, particularly regarding California and any other state-specific requirements that may apply to your customer base.