Terms of service

Last Updated: July 29, 2026

Welcome to The PrimeMade ("we," "us," "our"). These Terms & Conditions ("Terms") govern your use of our website at theprimemade.com and any purchases you make from us. By accessing our site or placing an order, you agree to these Terms. If you do not agree, please do not use our site.

1. Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to place an order. By using this site, you confirm that you meet this requirement.

2. Products & Pricing

  • All products listed on The PrimeMade are subject to availability.
  • Prices are listed in USD and are subject to change without notice.
  • We make reasonable efforts to display accurate product descriptions, images, and pricing, but errors may occasionally occur. If a product is listed at an incorrect price due to a typographical or system error, we reserve the right to cancel the order and issue a full refund.

3. Orders & Payment

  • Placing an order is an offer to purchase; we reserve the right to accept or decline any order for any reason, including suspected fraud or errors in pricing/availability.
  • We do not store your full payment card details. Payment is processed securely through:

    1. Visa

    2. Mastercard

    3. Maestro

    4. American Express

    5. JCB

    6. UnionPay

    7. Diners Club

    8. Discover

    9. Apple Pay

    10. Google Pay

  • You are responsible for providing accurate billing and shipping information.

4. Shipping & Delivery

  • Estimated shipping times are 3–7 business days and may vary based on location and carrier delays.
  • Risk of loss and title for products pass to you upon delivery to the shipping carrier, unless otherwise required by law.
  • We are not responsible for delays caused by customs, weather, or third-party carriers.

5. Returns & Refunds

Please refer to our Return & Refund Policy for full details, including eligible timeframes and conditions for returns, exchanges, and refunds specific to our products.

6. Intellectual Property

All content on this site including text, graphics, logos, images, and product photography is the property of The PrimeMade or its licensors and is protected by copyright and trademark law. You may not reproduce, distribute, or use this content without our prior written consent.

7. User Conduct

You agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Post or transmit harmful code (viruses, malware, etc.)
  • Interfere with the proper functioning of the site

8. Limitation of Liability

To the fullest extent permitted by law, The PrimeMade shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the site or products purchased, including but not limited to loss of profits, data, or business interruption.

9. Product Use & Disclaimer

Products sold by The PrimeMade — including lighting fixtures, mirrors, and furniture — are intended for personal, residential use only, unless otherwise stated at the time of purchase.

Lighting products must be installed in accordance with local electrical codes and manufacturer instructions. We strongly recommend that any hardwired lighting fixtures be installed by a licensed electrician. The PrimeMade is not responsible for damage, injury, or fire resulting from improper installation, wiring, or use of electrical products.

Mirrors and glass-inclusive products should be mounted securely using appropriate hardware for the wall type and weight of the item. Improper mounting may result in the product falling and causing injury or property damage. Please follow all included mounting instructions and weight guidelines.

Furniture items are designed for standard household use and have specified weight and load capacities where applicable; exceeding these limits, or using products in a manner inconsistent with their intended purpose, may result in damage or injury and is not covered under warranty. Some furniture may require assembly; please follow provided instructions carefully, and contact us if any parts appear missing or damaged prior to assembly.

The PrimeMade is not liable for injury, property damage, or product failure resulting from improper installation, assembly, mounting, or use of any product outside its intended purpose.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any third-party sites.

11. Governing Law

These Terms are governed by the laws of California, United States, without regard to conflict of law principles. Any disputes arising from these Terms shall be resolved in the courts located in California.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Changes take effect immediately upon posting. Continued use of the site after changes constitutes acceptance of the updated Terms.

13. Contact Us

If you have questions about these Terms, please contact us at:

The PrimeMade
Email: info@theprimemade.com
Address: 656 Spar Dr, Redwood City, California 94065, United States

Note: This document is a general template and does not constitute legal advice. Please have it reviewed by a qualified attorney familiar with e-commerce law in your jurisdiction before publishing, especially if you sell regulated products (supplements, cosmetics, electronics, etc.) or operate internationally.